Terms of Service
These Terms of Service ("Agreement") govern your use of the SERP Takip services ("Service") provided by IFM Teknoloji A.Ş. ("Company", "we", "our"). By accessing or using the Service, you agree to these terms.
If you do not agree to these terms, do not use the Service. Your continued use of the Service means you accept these terms and any updates made from time to time.
1. Definitions
- "User": Any individual or entity that registers for and uses the Service
- "Account": The registered user profile through which the User accesses the Service
- "Subscription": The paid or free service plan selected by the User
- "Content": Projects, keywords, reports, and all data created through the Service
- "API": Application programming interface provided for programmatic access
2. Service Description
2.1. Core Services
SERP Takip is a SaaS (Software as a Service) platform offering the following services:
- Keyword ranking tracking and analysis
- Position monitoring in Google search results
- Ranking change notifications
- Performance reports and analyses
- Competitor website tracking
- Data export in CSV/Excel format
2.2. Subscription Plans
The Service offers various subscription plans with different features and limits:
- Free Plan: Basic usage with limited features
- Paid Plans: Extended features and higher limits
- Enterprise Plans: Customized solutions for specific requirements
Current plan features and pricing are published on our website.
3. Account Creation and Management
3.1. Registration Requirements
- You must create an account to use the Service
- You must be over 18 years old or have legal guardian consent
- You must provide accurate, current, and complete information during registration
- Each user may only create one account
3.2. Account Security
- You are responsible for keeping your account information and password confidential
- We recommend using a strong and unique password
- You are responsible for all activities performed with your account
- You must notify us immediately upon detecting unauthorized access
3.3. Updating Account Information
It is your responsibility to keep your account information up to date. We are not responsible for issues arising from outdated information.
4. Subscription and Payment
4.1. Pricing
- Subscription fees for paid plans are charged in advance
- Prices exclude VAT unless otherwise stated
- Price changes apply after the current subscription period
4.2. Payment Methods
We accept the following payment methods:
- Credit card / Debit card
- Bank transfer (for annual plans)
4.3. Automatic Renewal
- Subscriptions automatically renew at the end of each period unless cancelled
- Renewal fee is charged from your registered payment method before the renewal date
- You can disable automatic renewal from account settings
4.4. Payment Failure
If a payment fails, access to your account may be restricted. We will send you a notification to update your payment information.
4.5. Taxes
You are responsible for applicable taxes (VAT, etc.). Required taxes will be added to the payment amount based on your billing address.
5. Usage Rules
5.1. Acceptable Use
You may only use the Service in the following ways:
- Track rankings of your own websites or your clients' websites
- Perform SEO performance analysis
- Conduct competitive analysis
- Create and export reports
5.2. Prohibited Activities
The following activities are strictly prohibited:
- Using the Service for illegal purposes
- Attempting to gain unauthorized access to others' accounts
- Attempting to bypass security measures of the Service
- Using the Service in a way that would overload it (DDoS, spam, etc.)
- Intentionally exceeding API limits with automated bots or scripts
- Reverse engineering or attempting to extract source code from the Service
- Using the Service to harm others
- Creating accounts with false or misleading information
- Sending spam or unwanted communications through the Service
- Uploading content that infringes third-party intellectual property rights
5.3. API Usage
- API access must be used within the limits allowed by your plan
- You must keep your API keys confidential and not share them with third parties
- Excessive API usage may result in account suspension
6. Intellectual Property Rights
6.1. Company Rights
The Service and all its components (software, design, content, logos, trademarks) are owned by IFM Teknoloji A.Ş. or its licensors and are protected by copyright, trademark, and other intellectual property laws.
6.2. Limited License
We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service in accordance with the terms of this Agreement. This license:
- Is valid only for your personal or internal business purposes
- Does not grant the right to copy, modify, or distribute the Service
- Automatically terminates when your subscription ends
6.3. User Content
You retain ownership of content you upload to the Service (projects, keywords, etc.). However, you grant us a limited license necessary to provide the Service.
7. Data and Content
7.1. User Data
- You are responsible for the accuracy of data you upload to the Service
- We recommend backing up your data regularly
- Your data will be permanently deleted when your account is closed
7.2. Data Backup
While we take reasonable measures to protect your data, we are not responsible for data loss. We recommend regularly exporting your critical data.
7.3. Privacy
Please review our Privacy Policy for detailed information about how your personal data is processed.
8. Service Changes and Interruptions
8.1. Service Updates
We reserve the right to improve the Service, add new features, or modify existing features. We will inform you about significant changes.
8.2. Scheduled Maintenance
We may temporarily suspend the Service for regular maintenance and updates. We will try to announce scheduled maintenance in advance.
8.3. Interruptions
The Service may be temporarily unavailable due to technical issues, infrastructure problems, or interruptions in third-party services. We work to minimize interruptions but do not guarantee 100% uptime.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We do not guarantee that the Service will be uninterrupted or error-free
- We do not guarantee 100% accuracy of ranking data
- We do not guarantee that you will achieve specific results
- We are not responsible for interruptions in third-party services (Google, etc.)
- We disclaim all warranties, including implied warranties
10. Limitation of Liability
10.1. Indirect Damages
In no event shall we be liable for loss of profits, data loss, business loss, reputation loss, or other indirect, incidental, special, or consequential damages.
10.2. Maximum Liability
Our total liability for all claims shall not exceed the total amount you paid us in the 12 months prior to the event giving rise to the claim.
10.3. Exceptions
Some jurisdictions do not allow certain limitations of liability. In such cases, limitations apply to the extent permitted by applicable laws.
11. Indemnification
You agree to defend and indemnify us against all claims, damages, and expenses arising from:
- Your breach of this Agreement
- Your illegal use of the Service
- Your infringement of third-party rights
- Activities performed through your account
12. Termination
12.1. Termination by User
- You may close your account at any time
- You can cancel your subscription from account settings
- Cancellation takes effect at the end of the current period
12.2. Termination by Company
We may suspend or terminate your account if:
- You breach this Agreement
- You fail to make payment for an extended period
- You abuse the Service
- Required by legal requirements
12.3. Effects of Termination
- Your access to the Service ends when your account is closed
- We recommend exporting your data before termination
- Some provisions (privacy, limitation of liability, etc.) survive termination
13. Dispute Resolution
13.1. Governing Law
This Agreement is governed by the laws of the Republic of Turkey.
13.2. Jurisdiction
Istanbul Courts and Enforcement Offices have jurisdiction over disputes arising from this Agreement.
13.3. Amicable Resolution
In case of any dispute, we recommend contacting us first to find an amicable solution.
14. General Provisions
14.1. Entire Agreement
This Agreement, together with the Privacy Policy and other policies, constitutes the entire agreement between you and us.
14.2. Waiver
Our failure to exercise or delay in exercising any right does not constitute a waiver of that right.
14.3. Severability
If any provision of this Agreement is found invalid or unenforceable, it does not affect the validity of other provisions.
14.4. Assignment
You may not assign your rights or obligations under this Agreement without our prior written consent.
15. Changes
We may update this Agreement from time to time. When significant changes are made, we will notify you by posting an announcement on our website or sending an email. Your continued use of the Service after changes means you accept the updated terms.
16. Contact
For questions about this Agreement:
- Email: info@iyifikirmedya.com
- Address: Bağlarbaşı Mah. Sakarya Sok. Malte Plaza No: 35/1 Maltepe - İSTANBUL
- Phone: 0216 599 00 39
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